2020欧洲杯直播平台

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Now Intelligence

Work smarter and make better business decisions with Now Intelligence. Powered by the Now Platform®, Now Intelligence surfaces information, makes predictions, and automates repetitive tasks so you can focus on strategic work.

Work smarter and faster

Help customers and employees quickly get answers and insights with machine learning and always-on virtual agents.

Taking chat from conversation to resolution

Taking chat from conversation to resolution

Enable customers and employees to get what they need, when they need it. Surface context‑aware recommendations and deliver better self‑service with NLU‑powered conversations.

Virtual Agent

2020欧洲杯直播平台Resolve issues faster and scale your organization with intelligent chatbots.

Predictive Intelligence

2020欧洲杯直播平台Simplify and accelerate everyday work with built-in machine learning.

Performance Analytics

Anticipate trends, prioritize resources, and continuously improve with real-time analytics.

Within two months of launch, our deflection rate was already up to 16%. And users now get a response within five seconds instead of waiting impatiently on the phone.

Alex Ding
2020欧洲杯直播平台 Director of IT Technology, MGM MACAU

Predict issues and automate action

2020欧洲杯直播平台Run intelligent operations by automating end-to-end workflows with actionable insights obtained from machine learning.

Enhanced in-platform AI and analytics

Enhanced in-platform AI and analytics

Deliver great experiences and improve business services. Identify issues, reduce call volumes, deflect tickets, and automate common requests with machine learning—all on the Now Platform.

Predictive Intelligence

Automate mundane tasks with machine learning so you can focus on the work that matters most.

IT Operations Management

Gain visibility into your operations footprint, manage service health, and optimize delivery and spend.

Performance Analytics

2020欧洲杯直播平台Anticipate trends, prioritize resources, and continuously improve with real-time analytics.

Virtual Agent

Improve the self-service experience with intelligent chatbots that understand simple, human language.

[Predictive Intelligence] is the perfect example of minimizing rework. The content is presented consistently, so it all looks the same to the employees. That’s unmatched.

Franck Nkashama
Process Architect, Novant Health

Make better business decisions

Connect AI and analytics to anticipate trends and gain real-time insights, so teams can make better, faster decisions.

Precision-tuned performance management

Precision-tuned performance management

2020欧洲杯直播平台Realize value quickly with KPIs and dashboards tuned for cross‑enterprise workflows. Drive greater visibility, alignment, and continuous improvement with metrics and visualizations.

Performance Analytics

Analyze trends and make informed decisions with KPIs, metrics, and role-based dashboards.

Predictive Intelligence

Use machine learning to identify patterns, categorize and assign issues, and recommend solutions.

KPI Composer

Visually map organizational objectives and business outcomes to key performance indicators.

With smart metrics and real-time visibility, ServiceNow® Performance Analytics is helping us to create a high-performance IT culture. That’s good for IT—but it’s even better for our business.

Jason Hagen
Process Manager, KAR Auction Services

What’s new with Now Intelligence

ACQUISITION

ServiceNow to acquire Passage AI

Advanced AI capabilities will help work flow smoothly, in all major languages.

ARTICLE

Chatbots and beyond

Dave Wright explores six AI trends that are reshaping the workplace.

WORKFLOW GUIDE

Putting AI to work in the enterprise

Discover strategies for achieving business results with machine intelligence.

ACQUISITION

ServiceNow to acquire Loom Systems

New AIOps capabilities help prevent and fix IT issues before they become problems.

CUSTOMER EXPERIENCE

Chatbots with a human touch

In financial services, smarter and more personalized bots are winning over tough customers.

Q&A

Can AI be virtuous?

2020欧洲杯直播平台Harvard ethicist Jessica Fjeld discusses moving socially responsible AI from theory to practice.

Powered by the Now Platform

2020欧洲杯直播平台Bring the power of native AI to your organization. With Now Intelligence, you can automate workflows, unify experiences, and augment intelligence from a single platform.

Thank You

2020欧洲杯直播平台Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

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2020欧洲杯直播平台

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